← Help Center
Credits and billing
Trial credits
5 free credits, valid for 30 days, no card required.
Every new account gets 5 free trial credits when it's created. No card is needed.
- Trial credits expire 30 days after your account is created.
- They work exactly like purchased credits: one completed analysis uses one.
- Buying a pack doesn't extend trial credits.
- Unused trial credits can't be refunded or exchanged.
You can see when your trial credits expire on the Account page.
Still stuck? Email hello@threadmention.com from the address on your account.
More in Credits and billing
- How credits work1 credit = 1 completed thread analysis. Prepaid, no subscription.
- Purchased-credit expiryPurchased credits last 12 months. Each purchase keeps its own expiry date.
- Buying additional creditsThree prepaid packs, paid in euros. Credits appear once payment is confirmed.
- RefundsUnused purchases can be refunded within 14 days. Ask before deleting your account.
- Failed analyses and creditsYou're only charged for completed analyses.